Privacy Policy

1. Who We Are

MkonoPoa Land Company Limited ("MkonoPoa", "we", "us") is a real estate company registered in Kenya, with offices at Ngei Road, Kitanga House, 1st Floor, Machakos Town (P.O. Box 1064–90100) and Greyville Hub Business Complex, Near Ruai Bypass, Nairobi.

Contact: info(@)mkonopoaland.co.ke | +254 719 555 511

2. Information We Collect

We may collect the following personal information:

• Name, phone number, and email address (from enquiry forms, site visit bookings, and WhatsApp)
• Location / county of residence
• National ID number and KRA PIN (for purchase agreements and title deed processing)
• Payment information (M-Pesa transaction references and bank transfer records)
• Website usage data (pages visited, time on site) via cookies and analytics tools

3. How We Use Your Information

We use your personal data to:

• Respond to your property enquiries and book site visits
• Process land purchase agreements and installment payment plans
• Facilitate title deed registration with the Ministry of Lands
• Send you relevant property updates, promotions, and newsletters (with your consent)
• Improve our website and services through anonymous analytics
• Comply with legal obligations under Kenyan law

4. Legal Basis for Processing

Under the Kenya Data Protection Act 2019, we process your data on the following lawful grounds: (a) performance of a contract — processing necessary to complete your land purchase; (b) legitimate interests — responding to your enquiries; (c) consent — where you have agreed to receive marketing communications; and (d) legal obligation — where required by law.

5. Cookies

Our website uses cookies to improve user experience and analyse site traffic. You can accept or decline cookies via the consent banner displayed on your first visit. Essential cookies required for site functionality cannot be disabled. For details on managing cookies, see your browser's help section.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• The Kenya Ministry of Lands — for title deed registration
• Licensed surveyors and advocates — for plot verification and conveyancing
• Financial institutions — where you have opted for mortgage/financing services
• Government agencies — where required by Kenyan law

7. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request erasure of your data (where no legal obligation requires us to retain it)
• Objection — object to processing of your data for marketing purposes
• Withdrawal of consent — withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info(@)mkonopoaland.co.ke or +254 719 555 511.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected. Purchase and title deed records are retained for a minimum of 7 years as required by Kenyan land law. Marketing data is retained until you withdraw consent.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Physical documents are stored securely at our Machakos office.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the "Last updated" date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Complaints

If you have concerns about how we handle your personal data, you may lodge a complaint with the Office of the Data Protection Commissioner of Kenya at www.odpc.go.ke.